AI-Powered Auto-Tagging

Overview

AI-Powered Auto-Tagging helps you save time and improve consistency by automatically tagging content items based on their title and description. Using OpenAI, this feature suggests relevant topics from your learning taxonomy and recommends proficiency levels for each skill—keeping your learning content aligned and searchable.

Functionality Breakdown

When enabled, AI-Powered Auto-Tagging analyses your content items and automatically suggests:

• Tags and topics from your organisation's taxonomy

• Suggested topics based on content descriptions

• Proficiency levels for each skill

How It Works

The AI analyses the title and description of your content items to understand context. It then matches this against your existing skills taxonomy to suggest the most relevant tags. You remain in full control—all suggestions can be accepted, modified, or ignored.

Key Benefits

• Save time: No need to manually search through your taxonomy for relevant tags

• Improve consistency: AI applies the same logic across all content, reducing human variation

• Better searchability: Well-tagged content is easier for learners to find

Pre-requisites

What You'll Need

To use AI-Powered Auto-Tagging:

• The OpenAI integration must be enabled for your organisation

• A skills-based learning taxonomy must exist in your Learn Amp instance

• AI-assisted tagging must be enabled for your organisation

Role Requirements

The following roles can use this feature:

• Owner – Full access within their company

• Admin – Administrative access within their company

• Learning Designer – Can create and manage learning content

• Curator – Can curate and manage content

💡 Tip: If AI-assisted tagging isn't enabled, speak to your Customer Success Manager to get started.

Quick Start Guide

Step 1: Upload or Edit a Content Item

Navigate to the Content Library or any area where you manage learning content, then:

• Upload a new item, or

• Open an existing item to edit

Step 2: Ensure AI-Tagging is Enabled

Check that AI-assisted tagging is turned on for your organisation. If it's not available, contact your Customer Success Manager.

Step 3: Let AI Analyse Your Content

Once the content item has a title and description:

• The system automatically analyses the content context

• AI suggests:

  • Relevant tags

  • Suggested topics from your taxonomy

  • Skill proficiency levels for each topic

You'll see these suggestions within the tagging area of the content item.

Step 4: Review and Apply Suggestions

You can:

• Accept the AI-generated tags and topics

• Edit them if needed

• Add your own custom tags or override AI suggestions

Changes are saved when you save or publish the content.

⚠️ Warning: AI works best when both a title and description are present. With limited data, tagging may be less accurate.

Bulk Tagging

You can tag content in bulk using the CSV export/import feature. Follow these steps:

1. Navigate to Company Settings → Imports → Items update

2. Select Start items update and click Export bulk item CSV

3. Once the file downloads, open it and find the items you want to tag

4. Add your tags under the "tags" column (use commas to separate multiple tags)

5. Save the file and re-upload it on the "Upload CSV" page

6. Click Start import and complete the import process

FAQs

Q: Can I manually change the tags AI suggests?
Yes! All AI-generated tags are suggestions. You're always in control and can accept, edit, or ignore any recommendation.

Q: Does AI tag content with no description?
AI works best when both a title and description are present. With limited data, tagging may be less accurate or unavailable.

Q: Can AI assign multiple proficiency levels?
Yes. Each skill can have a suggested proficiency level, which you can adjust as needed.

Q: What if the suggestions aren't relevant?
Try refining your title and description with more specific terms. The AI relies on this text to understand your content.

Q: Is my content sent to OpenAI?
Yes, the title and description are sent to OpenAI for analysis. If you have concerns about data handling, speak to your Customer Success Manager about your organisation's settings.

Troubleshooting