What's the difference between a Primary and Secondary manager?

Find out about the differences between a Primary and Secondary manager.

In the Learn Amp system, you'll be able to set both a Primary and Secondary Manager for each team. 

Primary Managers are a lot more common, but there might be some instances where you would want to set a Secondary Manager too. 

Creating a new team:

• When creating a new team (or editing a team), you'll be able to set a Manager and / or Secondary Manager.

• Neither are compulsory - you can create a team without setting either.

• You can set only one Primary Manager, but multiple Secondary Managers. 

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What is the difference between the two roles?

Primary Managers have more power and permissions than an Secondary Manager.

Primary Managers: 

• In addition to their main role (e.g. learner, curator, etc.), if someone is a Team Manager they will be granted extra permissions.

• This mainly involves being able to add content and assessments for members of their Team.

• In addition, they will be granted permissions not just for the Teams of which they’re a manager (the ‘Parent team’), but also the Sub-teams that are below the Parent Team.

For the Parent Teams they manage and the sub-teams below them *only*, they can:

• Add tasks

• View assessments 

• View reports on assessment and content

• View all saved reports

• Add 1-to-1s, and edit the ones they’ve created

• View 1-to-1s 

• Add objectives 

• Make and approve budget requests

Secondary Managers: 

• Secondary Managers can do almost everything that a Primary Manager can do.

• However, notifications for budget requests and emails about overdue tasks etc do not go to them.

• They can view user's profiles, but they can't view the team members' 1-to-1s. 

What's an example use case of this? 

Not all businesses will need to use Secondary Managers, but some company structures might benefit from it.

For example, you might have a store that maps to a team.

The store manager is the 'Manager' on Learn Amp, but there might also be an assistant manager who needs to see reporting on users in that team, but they shouldn't get emails and notifications about that.

The assistant manager would then take on the role of the 'Secondary Manager' in Learn Amp.

We hope this helps! Please do get in touch if you have any further questions.