Content Log

Content Log

Content Log

The Content Log provides a content-centric view of completion data across your organisation. It's the ideal tool for tracking who has completed specific pieces of content and identifying gaps in compliance or training coverage.


Overview

Unlike the People Log (which focuses on individual learners), the Content Log starts with the content itself. For each piece of content, you can see:

  • How many users it has been assigned to

  • How many have completed it

  • How many have not yet completed it

  • A progress percentage

This makes it perfect for answering questions like:

  • "Who hasn't completed their mandatory compliance training?"

  • "What percentage of the team has finished the onboarding Learnlist?"

  • "Which users are behind on their assigned Exercises?"


Functionality Breakdown

Content Types

The Content Log supports tracking across seven content types:

Content Type

Description

Content Type

Description

Items

Individual learning resources (articles, videos, documents, etc.)

Learnlists

Curated collections of Items with a defined learning path

Channels

Dynamic content collections that update as new content is added

Quizzes

Knowledge assessments with scored questions

Events

Scheduled learning sessions (in-person or virtual)

Surveys

Feedback and assessment forms

Exercises

Activities requiring learner submissions (notes, file uploads, or recordings)

Reporting Scopes

Choose from multiple reporting scopes to focus your view:

Scope

What You'll See

Scope

What You'll See

My Activity

Your own content progress

Managed Users

Progress for users you manage directly (and indirectly, if enabled)

Team

Progress for a specific team

Group

Progress for an Advanced Grouping

Company

Organisation-wide content completion

Scope Options

Depending on your selected scope, additional options may be available:

  • Team scope:

    • Include Sub-Teams – Include users from all sub-teams beneath the selected team

    • Primary Team Members Only – Show only users whose primary team is the selected team

  • Managed Users scope:

    • Include Sub-Managers – Include users managed by your direct reports (indirect reports)


Pre-requisites

Role Requirements

The following roles can access the Content Log:

  • Owner – Full access to all content completion data

  • Admin – Full access to all content completion data

  • HR – Full access to all content completion data

  • Reporter – Full access to all content completion data

  • Curator – Access if reporting permissions are enabled in their settings

  • Manager – Access limited to their direct and indirect reports


Quick-Start Guide

Step 1: Navigate to the Content Log

From the sidebar, expand Reporting and select Content Log.

Step 2: Choose Your Scope

Use the tabs to select your reporting scope:

  • My Activity – View your own content progress

  • Managed Users – View progress for users you manage

  • Team – View progress for a specific team

  • Group – View progress for an Advanced Grouping

  • Company – View organisation-wide content completion

💡 Tip: If viewing Team or Managed Users, look for additional checkboxes to include sub-teams or indirect reports.

Step 3: Filter by Content Type

Use the content type dropdown to focus on specific types:

  • Items

  • Learnlists

  • Channels

  • Quizzes

  • Events

  • Surveys

  • Exercises

Step 4: Apply Advanced Filters

Click the Filter by button to open the filter panel. From here you can:

  1. Select a filter property (e.g., Title, Tags, Assigned status)

  2. Choose an operator (e.g., "contains", "is", "is not")

  3. Enter or select a value

  4. Add multiple conditions using AND (all must match) or OR (any can match) logic

  5. Click Apply to filter your results

💡 Tip: Available filter properties vary by content type. For example, Items offer filters for Item Type, Tags, Categories, and File Type, whilst Surveys offer Survey Type filters.

Step 5: Drill Down into Details

Click on a content row to expand it and see individual user completion status. You'll see each assigned user's progress percentage and completion state.

Step 6: Export Data

Click Actions > Export CSV to download the filtered data for further analysis or reporting.

Step 7: Save Your Report (Optional)

If you've applied filters you'd like to reuse:

  1. Click Actions > Save report

  2. Enter a name for your report

  3. Choose visibility: Just me or Everyone with permissions

  4. Click Save

Your saved reports will appear in the report dropdown for quick access in future sessions.


Frequently Asked Questions (FAQs)

Q: What does "Assigned" mean in the Content Log?
A: The definition varies by content type:

  • Items, Learnlists, Quizzes: Set as a Task for the user

  • Events: User is enrolled in the event

  • Surveys: User has been sent the survey

  • Channels: Set as a Task OR visible on the user's Homepage Dashboard

  • Exercises: User has been assigned the Exercise (typically via the linked Item)

Q: Why might I use the Content Log instead of the People Log?
A: Use the Content Log when you're focused on specific content (e.g., checking compliance completion for a particular course). Use the People Log when you're focused on specific users (e.g., reviewing an individual's overall progress).

Q: Can I see partial progress for Learnlists and Channels?
A: Yes. Expand a Learnlist or Channel row to see completion status for each item within it.

Q: What are Exercises and why do they appear separately?
A: Exercises are activities attached to Items that require learner submissions—such as written notes, file uploads, or recorded responses. They appear as a separate content type because their completion criteria (submissions, sign-offs, scoring) differ from standard Item completion.

Q: Can I filter by multiple criteria at once?
A: Yes. Use the Filter panel to create multiple filter conditions. Combine them using AND (all conditions must be met) or OR (any condition can be met) logic for precise results.

Q: How do I include indirect reports when viewing Managed Users?
A: Enable the Include Sub-Managers checkbox. This will display completion data for users managed by your direct reports as well as your own direct reports.

Q: Can I save my filters for future use?
A: Absolutely. After applying your filters, click Actions > Save report. You can name the report and choose whether it's visible only to you or to everyone with appropriate permissions.


Troubleshooting

Issue

Solution

Issue

Solution

Content not appearing

Check that the content has been assigned to users. Unassigned content won't appear in completion reports.

Counts seem incorrect

Click Actions > Refresh counts to update the data. Counts are cached for performance and may need refreshing.

Cannot see expected users

Check your reporting scope and permissions. Managers can only see their direct/indirect reports.

Exercises not showing

Ensure Exercises are enabled for your organisation and that the Exercise is linked to an Item.

Filters not applying

Ensure all filter conditions are valid before clicking Apply. Check that the filter property matches your selected content type.

Cannot save a report

Check that you have the appropriate permissions. Reporter, HR, Admin, and Owner roles can save reports.


Last Reviewed: November 2025