Advanced Analytics Knowledge Base

Advanced Analytics is Learn Amp's powerful Business Intelligence (BI) tool that allows you to create custom reports, dashboards, and visualisations tailored to your organisation's needs.

Overview

Advanced Analytics goes beyond standard reporting by giving you the flexibility to:

• Build custom insights using a drag-and-drop interface

• Create metrics using MAQL (Multi-Dimensional Analytical Query Language)

• Design dashboards that combine multiple visualisations

• Export data in various formats for further analysis

• Share reports across your organisation

Whether you need to track compliance rates, analyse learning trends, or create executive dashboards, Advanced Analytics provides the tools to turn your data into actionable insights.

Pre-requisites

Role Requirements

The following roles have access to Advanced Analytics:

• Owner – Full access to create, edit, view, delete all insights

• Admin – Full access to create, edit, view, delete all insights

• HR – Full access to create, edit, view, delete all insights

• Reporter – Full access to create, edit, view, delete all insights

Note: Managers without the above roles can view scoped custom insights if enabled via the Alpha program. See "Scoped manager access to custom reports" for details.

Package Requirements

Advanced Analytics is available on the Advanced package or as a bolt-on to other packages. Contact your Customer Success Manager if you're unsure whether your organisation has access.

Quick-Start Guide

Step 1: Access Advanced Analytics

From the left-hand navigation bar, click Reporting, then select the Advanced Analytics tile.

Step 2: Choose Your Starting Point

You have several options:

• Create Widget – Build a new visualisation from scratch

• Create Report – Start a new report for deeper analysis

• Open – Access existing insights and reports you've created

Step 3: Build Your Insight

1. Choose a visualisation type (bar chart, table, line graph, etc.)

2. Drag data points from the left-hand menu onto your canvas

3. Apply filters to focus on specific data

4. Save your insight as a widget or report

Step 4: Share Your Work

Add widgets to dashboards or share reports with colleagues who have appropriate permissions.

What's in This Section

This knowledge base contains detailed guides on:

Getting Started

• Data Schema – All available data points and their definitions

• Permission Grid – Who can access what in Advanced Analytics

• Creating Custom Insights – Step-by-step guide to building reports

Visualisations

• Choosing the Right Visualisation – Guide to selecting chart types

• Visualisation Types – Detailed breakdown of each type

• Configuration and Formatting – Customising your visualisations

Metrics & MAQL

• What Is a Metric? – Understanding calculated values

• MAQL Basics – Writing custom metrics

• Formatting Numbers – Display options for your metrics

Best Practices

• Using Dates – Working with time-based data

• Localisation Settings – Language and format preferences

• Data Refresh Frequency – How often data updates

Alpha Features

• Analytics Dashboards – New dashboard functionality

• Scoped Manager Access – Manager-specific reporting views

Frequently Asked Questions (FAQs)

Q: How often is data updated in Advanced Analytics?
A: Data refreshes approximately every hour during the Beta phase.

Q: Can I share my custom insights with others?
A: Yes. Save insights as widgets and add them to dashboards that others (with appropriate roles) can access.

Q: Where can I get help building complex reports?
A: Contact Learn Amp Support via the Customer Portal. Describe what you're trying to achieve, and we'll help you build it.

🛠 Troubleshooting

Last Reviewed: November 2025