Workday Integration

Integration Summary

Workday HCM is a cloud-based Human Resources Information System (HRIS) that provides a comprehensive suite of applications for managing various HR processes.

If your company uses Workday, it’s likely that all of your employees will be listed on there. Our integration with Workday allows an automatic sync between platforms – making the setting up and maintenance of user profiles on Learn Amp a seamless experience.

This integration utilises a third party connector ‘Kombo’ who act as a sub-processor.


Main Features

  • Syncing users is seamless and efficient, eliminating any need for manual work.

  • All of your company’s employees that are in Workday are automatically synced into Learn Amp.

  • In the future, when new users are added into your company’s Workday system, they’ll automatically be added into Learn Amp too.

  • Standard fields such as an employee’s name, job title, manager, and team are also pulled into Learn Amp.

  • If an employee’s details (such as job title or team) change in Workday, these changes will be automatically reflected in Learn Amp too.

  • You can choose when to invite users from your Workday system into Learn Amp, so there’s no rush or need to do so immediately.


Information that can be synced

Our ‘Out of the box’ integration with Workday is able to map information from a number of predefined standard mappable fields which have been detailed in the table below:

Field in Workday

Maps to field in Learn Amp 

Field in Workday

Maps to field in Learn Amp 

First Name

first_name

Last Name

last_name

Work Email

email

Job Title

job_title

Manager ID

manager

Group name

primary_team

Start date

hire_date

Termination Date

leave_date


Integration Settings

Learn Amp administrators can choose to apply the following settings:

Setting

Description

Setting

Description

Invite new joiners into Learn Amp (single select)

  • Immediately when the user is added

  • Delay until their hire date

  • Don’t invite automatically (can send invites manually)

Choose when to send invitations to new users.


Syncing Additional Information

Yes, It is possible to sync additional or different data points from Workday in to Learn Amp.

Please Note: These requests will be handled by your Implementation or Customer Success Coach and will require custom development work to be undertaken by our technical team. The time taken to complete this work is chargeable or can be deducted from your support hours budget at Learn Amp’s discretion.


Known Limitations/ Considerations

Team Managers: The Integration does not have the ability sync Team/Department managers in to Learn Amp.

Team managers can be configured within Learn Amp. Your Implementation Coach can provide further details on this.

Team Hierarchy: Learn Amp will create a team for each of the individual groups that are stored in your Workday account. These will be presented as a flat structure in your Learn Amp account and will not consider any parent/child relationships between your departments.

However, once you have completed your initial sync, you will be able to easily create parent/child relationships with your teams in Learn Amp which will be saved moving forward. Your Implementation Coach can provide further details on this.


How the Platforms Connect

By following the (Kombo powered) workflow you will be able to connect the two platforms. When triggered, Workday will automatically sync any new or updated user information to Learn amp.


Permissions/Scopes Required

For our integration with Workday to work effectively, we ask you grant permissions to the required scopes.


Required Stakeholders

To set up our Integration with Workday you will need somebody with administrator level access to your Workday account. This person will also need administrator level access to your Learn Amp Live account for the period of time in which the Integration is being set up.


Set up Instructions

A user with administrator level access will be invited to connect to Workday using a integration connector flow. Once the account is connected, the integration will use this user's permissions to authenticate and fetch data from Workday.


Kombo (Third Party Connector)

Kombo.dev or Kombo Technologies GmbH is an HRIS integration partner of Learn Amp. Kombo has integrations with a large number of HRIS providers and act as a single source of contact that allows Learn Amp to access these integrations through their API. This makes it possible for you as a customer to connect your Learn Amp account to the account you have with your HRIS provider.

Kombo is ISO 27001 and SOC 2 certified and stores and processes all data within the EU. Learn Amp has a data processing agreement with Kombo and by proceeding with a particular HRIS integration, you as an Learn Amp customer acknowledge and agree to Kombo Technologies GmbH as a sub-processor under your data processing agreement with Learn Amp.


How does Kombo work?

Kombo integrates into a partner HRIS, processing & transferring the relevant data to Alva to manage the Alva assessment process.


How secure is Kombo?

Kombo is highly secure and make every effort to handle data securely. They are compliant to ISO 27001, SOC 2 GDPR standards. They have strong encryption methods, regular backups and run regular PEN tests to ensure the system is secure.

They have various policies available on request (e.g. access control policy) Read more here.


What data scopes are asked for and why?

Various fields are fetched from the integration, with some enabled by default (mandatory for the integration to work) and others optional (enhanced functionality by enabling).

As we are in Beta, we will gather more data points than we currently need as we look to add more functionality associated to those scopes. This will be limited to ‘expected' functionality e.g. Location mapping into a location field.


Other Frequently Asked Questions

Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, Workday should send the updated information over to Learn Amp. This will happen according to the webhook schedule you have configured in Workday upon integration setup.

Should the updated Information still not appear in Learn Amp, press the ‘Import all from Workday’ button on the Workday integration page within your Learn Amp account.

You should always create new users or update existing users information in Workday, not in Learn Amp. Newly created or updated user information in Workday will automatically be synced to Workday.

Learn Amp updates a user’s status by looking up the ‘status’ field in Workday. When a user’s status is changed to from ‘active’ to ‘inactive’, the user is deactivated in Learn Amp.

Data syncs between the systems every 3 hours via the Kombo connector.

A user's primary team will be pulled in via the ‘Team’ field.

If you want a user to be part of any other team (i.e. a secondary, or tertiary team), then you will need to add users to these teams in Learn Amp or ask us about a custom mapping.