SAP SuccessFactors Integration
- Mollie Aspley
Integration Summary
SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management.
If your company uses SuccessFactors, it’s likely that all of your employees will be listed on there. Our integration with SuccessFactors allows an automatic sync between platforms – making the setting up and maintenance of user profiles on Learn Amp a seamless experience.
This integration is in Beta and utilises a third party connector, ‘Kombo’, who act as a sub-processor.
Main Features
Syncing users is seamless and efficient, eliminating any need for manual work.
All of your company’s employees that are in SuccessFactors are automatically synced into Learn Amp.
In the future, when new users are added into your company’s SuccessFactors system, they’ll automatically be added into Learn Amp too.
Standard fields such as an employee’s name, job title, and team are also pulled into Learn Amp.
If an employee’s details (such as job title or team) change in SuccessFactors, these changes will be automatically reflected in Learn Amp too.
You can choose when to invite users from your SuccessFactors system into Learn Amp, so there’s no rush or need to do so immediately.
When a user is deactivated in SuccessFactors, they are deactivated in Learn Amp
Information that can be synced
Our ‘Out of the box’ integration with SuccessFactors is able to map information from a number of predefined standard mappable fields which have been detailed in the table below:
Field in SuccessFactors | Maps to field in Learn Amp |
|---|---|
First Name | first_name |
Last Name | last_name |
Work Email | |
Job Title | job_title |
Avatar | avatar |
Group name | primary_team |
Start date | hire_date |
Termination Date | leave_date |
Integration Settings
Learn Amp administrators can choose to apply the following settings:
Setting | Description |
|---|---|
Invite new joiners into Learn Amp (single select)
| Choose when to send invitations to new users. |
Syncing Additional Information
Yes, It is possible to sync additional or different data points from SuccessFactors in to Learn Amp.
Please Note: These requests will be handled by your Implementation or Customer Success Coach and will require custom development work to be undertaken by our technical team. The time taken to complete this work is chargeable or can be deducted from your support hours budget at Learn Amp’s discretion.
Known Limitations/ Considerations
Team Managers: The Integration does not have the ability sync Team/Department managers in to Learn Amp.
Team managers can be configured within Learn Amp. Your Implementation Coach can provide further details on this.
Team Hierarchy: Learn Amp will create a team for each of the individual departments that are stored in your SuccessFactors account. These will be presented as a flat structure in your Learn Amp account and will not consider any parent/child relationships between your departments.
However, once you have completed your initial sync, you will be able to easily create parent/child relationships with your teams in Learn Amp which will be saved moving forward. Your Implementation Coach can provide further details on this.
How the Platforms Connect
By following the (Kombo powered) workflow you will be able to connect the two platforms. When triggered, SuccessFactors will automatically sync any new or updated user information to Learn amp
Permissions/Scopes Required
For our integration with SuccessFactors to work effectively, we ask you grant permissions to the required scopes
Required Stakeholders
To set up our Integration with SuccessFactors, you will need somebody with administrator level access to your SuccessFactors account. This person will also need administrator level access to your Learn Amp Live account for the period of time in which the Integration is being set up.
Set up Instructions
A user with administrator level access will be invited to connect to SuccessFactors using a integration connector flow. Once the account is connected, the integration will use this user's permissions to authenticate and fetch data from SuccessFactors.
Once enabled on your platform, SuccessFactors integration can be configured from Company Settings > Integrations > SuccessFactors by a system admin.
Kombo (Third Party Connector)
What is Kombo
Kombo.dev or Kombo Technologies GmbH is an HRIS integration partner of Learn Amp. Kombo has integrations with a large number of HRIS providers and act as a single source of contact that allows Learn Amp to access these integrations through their API. This makes it possible for you as a customer to connect your Learn Amp account to the account you have with your HRIS provider.
Kombo is ISO 27001 and SOC 2 certified and stores and processes all data within the EU. Learn Amp has a data processing agreement with Kombo and by proceeding with a particular HRIS integration, you as an Learn Amp customer acknowledge and agree to Kombo Technologies GmbH as a sub-processor under your data processing agreement with Learn Amp.
How does Kombo work?
Kombo integrates into a partner HRIS, processing & transferring the relevant data to Alva to manage the Alva assessment process.
How secure is Kombo?
Kombo is highly secure and make every effort to handle data securely. They are compliant to ISO 27001, SOC 2 GDPR standards. They have strong encryption methods, regular backups and run regular PEN tests to ensure the system is secure.
They have various policies available on request (e.g. access control policy) Read more here.
What data scopes are asked for and why?
Various fields are fetched from the integration, with some enabled by default (mandatory for the integration to work) and others optional (enhanced functionality by enabling).
As we are in Beta, we will gather more data points than we currently need as we look to add more functionality associated to those scopes. This will be limited to ‘expected' functionality e.g. Location mapping into a location field.
Other Frequently Asked Questions
Â