Enabling the Slack Integration

Enabling the Slack Integration

Overview

This guide walks you through setting up the Slack integration for your Learn Amp account. Once enabled, your team will be able to use slash commands, receive activity notifications, and optionally sign in with Slack SSO.

The setup process takes just a few minutes and requires administrator access to both Slack and Learn Amp.


Pre-requisites

Before you begin, make sure you have:

  • Administrator access to your company's Slack workspace

  • Owner or Admin access to your Learn Amp account

  • Your Slack workspace URL handy

Tip: If you're not a Slack administrator, you'll need to ask someone with admin access to complete the authorisation step.


Quick Start Guide

Step 1: Navigate to the Integration

  1. Log into Learn Amp as an Owner or Admin

  2. Go to SettingsIntegrations

  3. Find and select Slack

Step 2: Authorise Learn Amp

  1. Click the Add to Slack button

  2. You'll be redirected to Slack's authorisation page

  3. Review the permissions Learn Amp is requesting

  4. Select the Slack workspace you want to connect

  5. Click Allow to authorise the connection

Step 3: Confirmation

Once authorised, you'll be redirected back to Learn Amp with a confirmation message. The Slack integration page will now show your connection status and options for Activity Feeds.

That's it! Your team can now start using the /la slash commands in Slack.


Permissions Explained

When you authorise the integration, Slack will show you the permissions Learn Amp requires:

Permission

Why we need it

Permission

Why we need it

channels:read

To show you a list of channels when setting up Activity Feeds

chat:write

To post activity notifications to your chosen channels

chat:write.public

To post to public channels the bot hasn't been added to

commands

To enable the /la and /learnamp slash commands

identity.basic

To support Sign in with Slack (SSO)

Important: Learn Amp does not read any of your conversations, files, or history on Slack.


Enabling SSO (Optional)

If your organisation has a Slack Business+ or Enterprise plan, you can enable Single Sign-On:

  1. After enabling the main integration, go to SettingsSSO Options

  2. Find the Slack option and click Add

  3. Follow the prompts to connect your Slack identity

Once enabled, users will see a "Sign in with Slack" option on your Learn Amp login page.


Disconnecting the Integration

If you need to remove the Slack integration:

  1. Go to SettingsIntegrationsSlack

  2. Click Disable integration

  3. Confirm the removal

Note: Disabling the integration will:

  • Stop all Activity Feed notifications

  • Disable slash commands for all users

  • Remove SSO capability (if enabled)

Users will need to use standard login methods after disconnection.


FAQs

Q: Can I connect Learn Amp to multiple Slack workspaces?
No. Each Learn Amp company can connect to one Slack workspace at a time.

Q: What happens to existing Activity Feeds if I disconnect and reconnect?
Activity Feeds are removed when you disconnect. You'll need to set them up again after reconnecting.

Q: Do individual users need to do anything after I enable the integration?
Yes. Each user should type /la connect in Slack to link their personal accounts. This enables personalised task lists and SSO.


Troubleshooting

Issue

Solution

Issue

Solution

"Add to Slack" button not appearing

Ensure you're logged in as an Owner or Admin in Learn Amp.

Authorisation fails

Confirm you have administrator access to your Slack workspace.

Integration shows as enabled but commands don't work

Check that the Slack app hasn't been uninstalled from your workspace.

Can't see my Slack workspace in the list

Make sure you're logged into the correct Slack account in your browser.