Survey Reporting

Beta Notice: Some features described in this article are currently in Beta, including:

• Metrics tiles (Response Rate, Issued, Submitted)

• Expanded Segment filter

• Enhanced CSV export options

• Strengthened anonymous survey protections

These features may change before full release.

Survey Reporting in Learn Amp gives you clear, actionable insight into how your surveys are performing. You can analyse feedback, track completion rates, explore trends, and export data for deeper analysis.

At the top of each survey report, you'll see performance tiles showing:

• Response Rate – The percentage of issued surveys that have been completed

• Issued – The number of surveys sent out

• Submitted – The total number of completed responses

Note: Content surveys (embedded in Learnlists or Channels) do not use an "issued" count, so only Submitted is shown.

You can switch between two reporting views:

• Answers View – Shows individual responses and aggregated data for each question.

• Breakdown View – Displays visual charts for opinion scale and poll questions.

You can refine results using:

• Segment Filter – Filter by Company, Teams, Groups, or Managed Users.

• Survey Occurrence – Focus on a specific cycle of a recurring survey.

• Date Range – Filter by submission date (learning surveys) or deadline range (1-to-1 surveys).

You can export survey data using two CSV formats:

• Download Survey Data – Aggregated question-level insights.

• Download Individual Responses – Full submission-level detail, including user information (unless anonymous).

Before using Survey Reporting, ensure:

• You have the correct permissions (see Required User Roles below).

• The survey has at least one submission.

• For anonymous surveys, at least 5 responses match your filters.

Users with the following roles can access survey reports:

• Owner / Admin – Access within their company.

• Learning Designer – For surveys they can manage.

• HR – With assessment override permissions.

• Curator – With report policy override permissions.

• Manager – For surveys assigned to their team.

• Survey Editor – Users given explicit permission on an individual survey.

1. Navigate to Manage → Learning Content → Surveys in the sidebar navigation.

2. Open the survey you want to review.

3. Click the ⋯ menu and select View Report.

4. Review key metrics at the top of the page.

5. Apply filters such as Segment, Survey Occurrence, or Date Range.

6. Switch between Answers and Breakdown views.

7. Export data using Download Survey Data or Download Individual Responses.

Includes:

• Question numbers and types

• Full question text

• Answer options

• Percentages and response counts

• Weighted averages (poll questions)

💡 Great for high-level insights and trend analysis.

Includes:

• Submission date and time

• User details (if not anonymous)

• All individual answers

• Custom field values

• Notes

💡 Best for detailed follow-up or deeper analysis.

Q: Why can't I see detailed results for an anonymous survey?
A: You need at least 5 matching responses to protect anonymity.

Q: Can I export data from anonymous surveys?
A: Yes — once 5 or more responses match your filters.

Q: What's the difference between the two export types?
A: Survey Data = aggregated insights.
Individual Responses = row-by-row detail.

Q: Can I filter by multiple teams or groups?
A: Yes — the Segment filter supports multi-selection.