E-Learning & SCORM

E-Learning & SCORM

Overview

E-learning packages allow you to host interactive, trackable learning content directly within Learn Amp. Using industry-standard formats like SCORM, xAPI, AICC, and CMI5, you can upload courses created in authoring tools such as Articulate, Adobe Captivate, or Lectora—and track learner progress automatically.

E-learning Items are ideal for compliance training, certifications, and any content where you need detailed progress tracking and assessments.


Functionality Breakdown

What is SCORM?

SCORM (Shareable Content Object Reference Model) is a set of technical standards that allow e-learning content to communicate with learning management systems. Think of it as a common language that lets your courses "talk" to Learn Amp.

Benefits of SCORM:

  • Tracks learner progress, completion, and scores automatically

  • Works across different authoring tools and platforms

  • Supports quizzes, assessments, and interactive elements

  • Provides standardised reporting data

Supported E-learning Standards

Standard

Description

Standard

Description

SCORM 1.2

Widely supported, simpler standard

SCORM 2004

More advanced features, multiple completion criteria

xAPI (Tin Can)

Modern standard with richer tracking capabilities

AICC

Legacy standard, still supported

CMI5

Newest standard, combines best of SCORM and xAPI

How E-learning Works in Learn Amp

  1. Upload – Add your e-learning package as a ZIP file

  2. Configure – Set completion criteria, certificates, and notifications

  3. Launch – Learners open the course directly in Learn Amp

  4. Track – Progress and scores are recorded automatically

  5. Report – View completion data in Learn Amp reports


Pre-requisites

Role Requirements

To upload e-learning content, you must have one of the following roles:

  • Owner – Full access within their company

  • Admin – Administrative access within their company

  • Learning Designer – Can create and manage learning content

  • Curator – Can curate and manage content

Package Requirements

Before uploading, ensure your package:

  • Is in a supported format (SCORM 1.2, SCORM 2004, xAPI, AICC, or CMI5)

  • Is packaged as a ZIP file

  • Contains a valid manifest file

  • Is under 2 GB in size


FAQs

Q: Which SCORM version should I use?
SCORM 1.2 has the broadest compatibility. Use SCORM 2004 if you need advanced features like multiple completion criteria. For new projects, consider xAPI for richer tracking capabilities.

Q: Can I reset test attempts if a user fails?
There's no direct way to reset attempts within a SCORM package. However, you can re-assign the course to the user and select "require them to complete it again"—this expires the previous attempt and allows a fresh start.

Q: Why can't some users progress between screens?
This typically happens when the course allows skipping required elements or when users close the window before progress saves. The course author may need to add checkpoints or make certain sections unskippable.

Q: Do SCORM packages have interaction reports?
Only if the package includes quiz elements that send data to Learn Amp. "Knowledge check" blocks may not report interactions—only formal "quiz" elements typically do.

Q: How can I see answers for all attempts in SCORM interaction reports?
SCORM interaction data depends on how the package was authored. To see detailed attempt data, ensure your authoring tool is configured to report interactions. For specific reporting needs, contact Learn Amp Support.

Q: What happens to progress if I update the SCORM package?
Completion records are preserved, but in-progress work within the package may be lost. The package essentially starts fresh while historical completions remain recorded.

Q: Can I use packages larger than 2 GB?
For packages exceeding 2 GB, contact support to discuss a custom upload. Note that very large packages may affect learner experience due to loading times.

Q: How can I find out our current number of SCORM launches?
SCORM launch metrics are available through reporting. Contact Learn Amp Support for assistance with your specific SCORM usage data and analytics.


Troubleshooting

Issue

Solution

Issue

Solution

"Specified zip does not contain a manifest"

The package is missing the required imsmanifest.xml file. Re-export from your authoring tool ensuring the manifest is included.

Course won't mark as complete

Check reporting settings in the authoring tool. Ensure it's set to report completion (passed/completed, not just "incomplete").

'MissingKey-Pair-Id' error

Enable cross-site tracking in browser settings. E-learning requires communication between Learn Amp and the course server.

Users can't progress between screens

Course may allow skipping required elements. Contact the course author to add checkpoints.

Progress not saving

Users may be closing the course before it saves. Advise learners to use the course's exit button rather than closing the browser.

Content displays incorrectly

Ensure the package uses HTTPS links (not HTTP). Check browser console for errors.

Error 500 when viewing embedded e-Learning

The SCORM package contains JavaScript attempting to reference the parent page, causing a cross-origin error. Edit the Item and change the launch setting to "Launch in popup" to resolve this.