E-Learning & SCORM
Overview
E-learning packages allow you to host interactive, trackable learning content directly within Learn Amp. Using industry-standard formats like SCORM, xAPI, AICC, and CMI5, you can upload courses created in authoring tools such as Articulate, Adobe Captivate, or Lectora—and track learner progress automatically.
E-learning Items are ideal for compliance training, certifications, and any content where you need detailed progress tracking and assessments.
Functionality Breakdown
What is SCORM?
SCORM (Shareable Content Object Reference Model) is a set of technical standards that allow e-learning content to communicate with learning management systems. Think of it as a common language that lets your courses "talk" to Learn Amp.
Benefits of SCORM:
Tracks learner progress, completion, and scores automatically
Works across different authoring tools and platforms
Supports quizzes, assessments, and interactive elements
Provides standardised reporting data
Supported E-learning Standards
Standard | Description |
|---|---|
SCORM 1.2 | Widely supported, simpler standard |
SCORM 2004 | More advanced features, multiple completion criteria |
xAPI (Tin Can) | Modern standard with richer tracking capabilities |
AICC | Legacy standard, still supported |
CMI5 | Newest standard, combines best of SCORM and xAPI |
How E-learning Works in Learn Amp
Upload – Add your e-learning package as a ZIP file
Configure – Set completion criteria, certificates, and notifications
Launch – Learners open the course directly in Learn Amp
Track – Progress and scores are recorded automatically
Report – View completion data in Learn Amp reports
Pre-requisites
Role Requirements
To upload e-learning content, you must have one of the following roles:
Owner – Full access within their company
Admin – Administrative access within their company
Learning Designer – Can create and manage learning content
Curator – Can curate and manage content
Package Requirements
Before uploading, ensure your package:
Is in a supported format (SCORM 1.2, SCORM 2004, xAPI, AICC, or CMI5)
Is packaged as a ZIP file
Contains a valid manifest file
Is under 2 GB in size
FAQs
Q: Which SCORM version should I use?
SCORM 1.2 has the broadest compatibility. Use SCORM 2004 if you need advanced features like multiple completion criteria. For new projects, consider xAPI for richer tracking capabilities.
Q: Can I reset test attempts if a user fails?
There's no direct way to reset attempts within a SCORM package. However, you can re-assign the course to the user and select "require them to complete it again"—this expires the previous attempt and allows a fresh start.
Q: Why can't some users progress between screens?
This typically happens when the course allows skipping required elements or when users close the window before progress saves. The course author may need to add checkpoints or make certain sections unskippable.
Q: Do SCORM packages have interaction reports?
Only if the package includes quiz elements that send data to Learn Amp. "Knowledge check" blocks may not report interactions—only formal "quiz" elements typically do.
Q: How can I see answers for all attempts in SCORM interaction reports?
SCORM interaction data depends on how the package was authored. To see detailed attempt data, ensure your authoring tool is configured to report interactions. For specific reporting needs, contact Learn Amp Support.
Q: What happens to progress if I update the SCORM package?
Completion records are preserved, but in-progress work within the package may be lost. The package essentially starts fresh while historical completions remain recorded.
Q: Can I use packages larger than 2 GB?
For packages exceeding 2 GB, contact support to discuss a custom upload. Note that very large packages may affect learner experience due to loading times.
Q: How can I find out our current number of SCORM launches?
SCORM launch metrics are available through reporting. Contact Learn Amp Support for assistance with your specific SCORM usage data and analytics.
Troubleshooting
Issue | Solution |
|---|---|
"Specified zip does not contain a manifest" | The package is missing the required imsmanifest.xml file. Re-export from your authoring tool ensuring the manifest is included. |
Course won't mark as complete | Check reporting settings in the authoring tool. Ensure it's set to report completion (passed/completed, not just "incomplete"). |
'MissingKey-Pair-Id' error | Enable cross-site tracking in browser settings. E-learning requires communication between Learn Amp and the course server. |
Users can't progress between screens | Course may allow skipping required elements. Contact the course author to add checkpoints. |
Progress not saving | Users may be closing the course before it saves. Advise learners to use the course's exit button rather than closing the browser. |
Content displays incorrectly | Ensure the package uses HTTPS links (not HTTP). Check browser console for errors. |
Error 500 when viewing embedded e-Learning | The SCORM package contains JavaScript attempting to reference the parent page, causing a cross-origin error. Edit the Item and change the launch setting to "Launch in popup" to resolve this. |