How to Turn Off CPD Notifications for a Scheme

Overview

Admins can manage how and when users are notified about Continuing Professional Development (CPD) schemes. If a particular scheme doesn't require reminders or overdue prompts, you can fully disable notifications for it.

Functionality Breakdown

When CPD notifications are disabled for a scheme:

• Users enrolled in the scheme will not receive any automated email reminders.

• Overdue notifications will also be suppressed.

• Other schemes will remain unaffected.

This allows you to customise the learner experience based on the needs of each CPD strategy.

Pre-requisites

• Admin access to the platform (requires HR, Owner, or Admin role)

• At least one existing CPD scheme

Quick Start Guide

1. Navigate to CPD → Manage Schemes in the sidebar navigation.

2. Select the CPD scheme you wish to edit.

3. Click the Settings tab within the scheme.

4. Tick the checkbox labelled "Disable all notifications for this CPD scheme".

5. Click Save to apply changes.

💡 Tip: You can re-enable notifications at any time by unticking the checkbox and saving your changes.

FAQs

Q: Will this setting affect other CPD schemes?
No. The setting only applies to the individual scheme where it's selected.

Q: Can I customise which types of CPD notifications are disabled (e.g. only overdue)?
Not currently. This setting disables all CPD-related notifications for the selected scheme.

Q: Will disabling notifications remove previously sent emails?
No. This setting only affects future emails.

Troubleshooting