Languages & Locations

Languages, Locations and Timezones in Learn Amp allow you to create a fully localised experience for your users—ensuring they see the platform in their preferred language, with dates and times adjusted to their location.

By configuring these settings at company level, you establish sensible defaults. Users can then personalise their own preferences, giving them control over how they experience the platform.

The platform can be viewed in a variety of languages. Translations are machine-translated by default, though professional human translations are available as an add-on.

Supported Languages:

💡 Tip: Arabic uses right-to-left (RTL) text direction. When Arabic is selected, the entire interface flips to support natural reading flow.

What gets translated:

• UI elements – All navigation, buttons, labels and system text that Learn Amp owns

• Content – Titles and descriptions of Items, Events, Learnlists, Channels and more (when translations are provided)

Locations let you define physical sites, offices or regions within your organisation. Users can be assigned to one or more locations, with one marked as their primary location. Each location can carry its own default language and timezone settings.

Locations can also be used in Advanced Groupings to target content to specific offices or regions.

Timezones ensure that all time-sensitive information—Events, deadlines, reminders and reports—displays correctly for each user based on their location.

Timezones can be set at three levels:

1. Company default – Applied to all users unless overridden

2. Location default – Overrides company default for users in that location

3. Individual preference – Overrides all other settings

To configure Languages, Locations and Timezones, you'll need:

• An Admin or Owner role with access to Company Settings

• An understanding of which languages your organisation needs

• Knowledge of your office locations and their timezones

⚠️ Note: The Languages feature is not included in all packages. Please contact your Customer Success Manager if you'd like to enable it.

Q: Which languages does Learn Amp support?
We support 18 languages including English (UK and US), German, French, Spanish, Italian, Dutch, Portuguese, Polish, Russian, Norwegian, Swedish, Danish, Chinese (Simplified and Traditional), Japanese, Arabic and Slovak.

Q: Are translations done by humans or machines?
By default, all translations are machine-translated. If you'd like professional human translations, this is available as an add-on—contact success@learnamp.com for details.

Q: Can users change their own language?
Yes. If your company has multiple languages enabled, users can switch languages using the language switcher in the sidebar navigation. They can also set their primary language in their profile settings.

Q: How do I get a specific phrase translated?
Raise a support ticket via the Customer Portal and provide: the phrase to be translated, a link to the page it appears on, the target language, and your preferred translation.

Q: Do Q&A posts and Discussions get auto-translated?
No. Translations only apply to UI elements and content that has been specifically translated. User-generated content in Q&A and Discussions is not automatically translated.

Q: How does the system determine which language to show?
The system checks in this order: (1) locale in the URL, (2) user's primary language, (3) company default language, (4) system default (English UK).

Q: What happens if a translation is missing?
Missing translations fall back to English UK. If no English translation exists either, you may see a blank space or a "translation missing" message.

Q: How are Event times displayed for users in different timezones?
Events are stored in UTC and automatically converted to each user's timezone. A 4pm event in London appears as 11am for someone in New York.

• Configuring Languages, Locations and Timezones

• Changing Your Language and Location Preferences

• Translating Content

• Understanding Date and Time Localisation