Dashboard

Dashboard

Overview

Dashboards in Learn Amp are flexible, widget-based boards that combine reports and action-driving content into a personalised experience. They serve as the central hub for learners, managers, and administrators—each seeing content tailored to their role and needs.

With Dashboards, you can surface the right information at the right time: from upcoming Tasks and Events to engagement metrics and completion reports. Create multiple Dashboards for different purposes and assign them to specific user roles.


Functionality Breakdown

Dashboards work through a collection of widgets that fall into two main categories:

Activity-driving widgets encourage engagement and action:

  • Upcoming Tasks and Events

  • Quick Search bar

  • Assigned and Visible Channels

  • To-do lists

  • Bookmarked content

Reflective widgets provide insights on past activity:

  • Completion reports

  • Session data

  • Most popular content

  • Engagement metrics

Key Capabilities

Feature

Description

Feature

Description

Multiple Dashboards

Create as many Dashboards as needed—one for learning, one for reporting, one for each role

Role-based visibility

Assign Dashboards to specific roles (Learner, Curator, Reporter, etc.)

Default Dashboard

Set which Dashboard appears first for each role

Personalised content

Some widgets show company-wide data, others are personalised to each user

Manager Dashboards

Optionally allow managers to create their own Dashboards for their direct reports

How Widgets Display Content

Widgets behave differently depending on their type:

  • Fixed widgets show the same data to everyone (e.g., company-wide session counts)

  • Personalised widgets show user-specific content (e.g., "Assigned Channels" displays only that user's assigned Channels)

This combination creates an experience that feels both connected to the business and individually relevant.


Pre-requisites

To create and manage company-wide Dashboards, you need administrative access and a clear understanding of which widgets will best serve each user role.

💡 Tip: Consider what each role needs most—learners benefit from activity-driving widgets, while reporters may prefer data-focused widgets.

Role Requirements

Action

Required Roles

Action

Required Roles

Create company Dashboards

Owner, Admin

Edit company Dashboards

Owner, Admin

Delete company Dashboards

Owner, Admin

Enable Manager Dashboards

Owner, Admin

Create personal Manager Dashboards

Manager (if enabled)

View Dashboards

All roles (based on visibility settings)


Documentation Structure

This documentation is organised into the following sections:

Getting Started with Dashboards

Everything you need to create and set up Dashboards:

  • Creating and Managing Dashboards – Step-by-step guide to creating, editing, and deleting Dashboards

  • Understanding Dashboard Templates – Using pre-built templates to speed up Dashboard creation

  • Dashboard Categories – Organising Dashboards into logical groups

Dashboard Types & Audiences

Understanding the different Dashboard types and how they're targeted:

  • Understanding Dashboard Priority and Visibility – How Learn Amp determines which Dashboard users see first

  • Onboarding Dashboards – Time-limited Dashboards for new starters

  • Manager Dashboards – Personal Dashboards for managers to track their teams

  • Team Dashboards – Dashboards assigned to specific teams

Configuration & Customisation

Settings and customisation options:

  • Dashboard Options and Settings – Global Dashboard settings and batch operations

  • Customising the Dashboard Banner – Visual customisation with images and branding

  • Translating Dashboard Names – Multi-language support for Dashboard names

  • Previewing Dashboards for Other Users – Testing Dashboards as other users

Widgets

Building blocks of Dashboards:

  • Widgets Overview – Introduction to widgets and categories

  • Adding and Customising Widgets – How to add, move, and configure widgets

  • Widget categories: Learn, Connect, Perform, Skills, Engagement Data

  • Advanced widget configuration: Filters, sizing, responsive images

Homepage & User Experience

The learner's perspective:

  • The Homepage Experience – What users see when they access Learn Amp

  • Recommendations – AI-powered content recommendations


FAQs

Q: Can I have multiple Dashboards?
Yes! You can create as many Dashboards as you need. Common setups include separate Dashboards for Learn, Connect, and Perform functionality, or different Dashboards for activity tracking versus reporting.

Q: Who can create Dashboards?
Only Owners and Admins can create company-wide Dashboards. Managers can create personal Dashboards for their teams if this feature is enabled.

Q: Can managers set up their own Dashboards?
Yes, if enabled by an Owner or Admin. Managers create their own Dashboards individually (admins cannot create a standard "manager Dashboard" centrally). Each manager's Dashboard only shows data for their direct reports.

Q: Why can't I see assigned Channels in my To-do list?
Channels don't appear in the To-do widget. To display assigned Channels, add the Assigned Channels widget to your Dashboard. Once a Channel Task is completed, it moves from the Assigned Channels widget to the Visible Channels widget.

Q: Does the 'Assigned to' widget show completed content?
No—the Assigned to widget only displays content that hasn't been completed yet.

Q: Does 'Pick Up Where You Left Off' show content by most recently viewed?
No—this widget shows content by most recently started, not most recently viewed. It displays items the user has started but not completed.

Q: How often do widgets update?
For BI tool widgets: Once daily. For in-app widgets: Real time with no latency.


Troubleshooting

Issue

Solution

Issue

Solution

Dashboard not visible to users

Check the Dashboard visibility settings and ensure the correct roles are selected

Manager can't create Dashboard

Verify Manager Dashboards are enabled in SettingsDashboardsOptions

Widget showing wrong data

Confirm the widget settings, especially any team or date filters applied

Assigned Channels not appearing

Use the Assigned Channels widget, not the To-do list widget

User sees wrong default Dashboard

Check which Dashboard is set as default for their role

Manager sees no data

Confirm the manager has direct reports assigned in the system