Recommendations

Recommendations

Overview

Recommendations in Learn Amp help learners discover relevant content based on their interests, activity, and learning history. The platform uses intelligent algorithms to surface content that matches each user's profile, making it easier for learners to find valuable resources without searching.

Recommendations appear in various places throughout the platform, including Dashboard widgets, content pages, and the Discover page.


Functionality Breakdown

Learn Amp's recommendation engine works by analysing:

  • User activity: Content viewed, started, and completed

  • Tags and categories: Matching content tags to user interests

  • Similar learners: What users with similar profiles have engaged with

  • Content relationships: Items that are frequently viewed together

Where Recommendations Appear

Location

Description

Location

Description

Recommended for You widget

Dashboard widget showing personalised content suggestions

More Like This

Related content shown on Item pages

Discover page

Browse and discover content across the library

Recommendations Channel

A dedicated Channel of recommended content

How the Algorithm Works

The recommendation engine uses several factors to surface the most relevant content:

Factor

How It's Used

Factor

How It's Used

Recent content

Content added in the last 90 days is boosted

Ratings

Higher-rated content appears more frequently

Tags and skills

Matches content to your interests and skill profile

Randomisation

Results vary on each page load for fresh discovery

💡 Tip: The more you interact with content, the better your recommendations become. Rate items, complete learning, and add interest tags to improve your suggestions.


Pre-requisites

For recommendations to work effectively, your platform needs:

  • Content tagged with relevant topics and categories

  • Users with some learning activity history

  • The Recommendations Channel or widget configured (optional)

Role Requirements

Action

Required Roles

Action

Required Roles

View recommendations

All users

Add Recommendations widget

Owner, Admin

Configure Recommendations Channel

Owner, Admin, Curator

Manage recommendations settings

Owner, Admin


Quick Start Guide

For Learners

  1. Navigate to your Dashboard to see the Recommended for You widget

  2. Browse the Discover page to explore trending and recommended content

  3. View any Item page to see More Like This suggestions

  4. To personalise your recommendations, click on your avatar, then select Settings

  5. Look for Recommendations to add interest tags and adjust filters

For Admins

  1. Navigate to Settings in the sidebar

  2. Select Content from the settings menu

  3. Click Recommendations to configure platform-wide settings

  4. Toggle recommendations visibility and set the display position

  5. Add the Recommendations widget to Dashboards for your users


FAQs

Q: How is the 'More Like This' content generated?
The 'More Like This' section analyses the tags, categories, and metadata of the current item to find similar content. It also considers what other learners viewed after viewing the same item.

Q: Can I control what appears in recommendations?
Recommendations are primarily algorithm-driven, but you can influence them by properly tagging content and ensuring your content library is well-organised with clear categories.

Q: Why aren't recommendations showing for a user?
New users or those with limited activity history may see fewer recommendations. As they interact with more content, the recommendations become more personalised.

Q: Can I feature specific content in recommendations?
For curated content, use the Featured Channel widget instead of relying on algorithmic recommendations.

Q: How can I add the Recommendations widget to a Dashboard?
On your Dashboard, click Add Widget, search for "Recommendations", click on the widget, optionally rename it, then click Add Widget. The widget shows content based on user tags (if set) or based on ratings and creation date.

Q: How does the 'Recommended for you' widget configure content?
If a user has skills or tags set, the widget shows content matching those tags. If the user has no tags, it looks at all "Entire company" visibility items and shows content with high ratings and recently added content.

Q: What does the Recommendations widget use to suggest content?
The system uses Tags, Skills, and keywords in titles and descriptions. It will not recommend:

  • Content that has been set as a task

  • Content where there is a Started or Completed activity

  • Library content that doesn't have "Entire Company" visibility

Q: Can users personalise their own recommendations?
Yes! Users can click on their avatar, then go to Settings and look for Recommendations to add interest tags and set filters for content type, rating, and price.


Troubleshooting

Issue

Solution

Issue

Solution

No recommendations showing

User may need more activity history; ensure content is properly tagged

Irrelevant recommendations

Review content tagging and categorisation; users can add interest tags in Settings

Recommendations widget empty

Check widget configuration and ensure content exists in the library

More Like This not appearing

Check that More Like This is enabled in company settings

Same recommendations appearing

Recommendations refresh on page load; ensure enough content variety exists