/
What are Roles and how do I use them?

What are Roles and how do I use them?

In this article, you will read about the different roles on the platform and how to use them.

What is a Role?

A role is what signifies the specific permissions each user has.

Download our roles grid csv below to see roles and permissions in more detail.

What are the different types of roles?

‘Learners’ have the most basic permissions status. They can’t add content, and can only view what’s been made visible to them - a default.

 

Learners can:

View content that has been made visible to them, their own team, and the employee directory (if turned on for their company).

View and contribute to 1-to-1s and objectives on their own private profiles.

Add, edit and delete tasks, and skills on their own private profiles.

View reporting on their own activity.

Add their own content as an optional feature (this is toggled off by default).

Learners cannot:

Add, edit or delete content, events, tasks, assessments, 1-to-1s, objectives, users, dashboards, skills, and CPDs.

Confirm event attendance - unless they are the host.

Login as other users.

Change the account settings.

Make, approve or update budget requests.

 

This role is a step up from ‘Learner’ as ‘Curators’ have similar permissions to a ‘Learner’ in terms of viewing. The main difference is that they can add content and assessments. 

 

Curators can:

View their own team/group, and the employee directory (if turned on for their company).

View, add, edit and delete content, events, tasks, and skills on their own private profiles and assessments (Rubrics, exercises, quizzes).

Enroll, approve and reject users for events.

Issue out, edit and duplicate surveys.

View and contribute to 1-to-1s and objectives on their own private profiles.

View reporting on their own activity.

Curators cannot:

Add, edit or delete tasks, reports, 1-to-1s, and users.

Confirm event attendance - unless they are the host.

Delete rubrics and exercise submissions.

View quiz and exercise submissions.

View, add, and delete surveys, survey reports, and survey submissions.

Login as other users.

Change the account settings.

Make, approve or update budget requests.

 

This role is a step up from ‘Learner’ as ‘Reporters’ have all the basic permissions, similar to a ‘Learner’. The two main differences are that they can (1) add and edit Tasks, and (2) view, add and edit reports on content and assessments. 

 

Reporters can:

View their own team/group, and the employee directory (if turned on for their company).

View content that is made visible to them.

View, add, edit and delete tasks and reports.

View and contribute to 1-to-1s and objectives on their own private profiles.

View their own user profile and assessments.

Reporters cannot:

Add their own content.

Add, edit or delete assessments, 1-to-1s' and users.

Confirm event attendance - unless they are the host.

Login as other users.

Change the page settings.

Make, approve or update budget requests.

 

This role has a combination of permissions from both the ‘Curator’ and ‘Reporter’ roles. They can manage a journey from front to back by adding and managing content, then reporting on completion.

 

Learning Designers can:

View their own team/group, and the employee directory (if turned on for their company).

View, add, edit, and delete content, events, their own 1-to-1s, tasks (including completion), Assessments (Quizzes, Exercises, Scoring rubrics, and Surveys), and Objectives they set for themselves.

View answers to all Quizzes, Exercises, Scoring rubrics, Surveys, and reporting on their own and others' activity.

Save and delete reports.

View and contribute to 1-to-1s and objectives on their own private profiles.

View a 'Homepage preview' of other users.

Learning Designers cannot:

Create Groups.

Add, edit or delete 1-to-1s and users.

Confirm event attendance - unless they are the host.

Login as other users.

Change the page settings.

Make, approve or update budget requests.

 

This role is a step up from ‘Learning Designer' with more advanced permissions. Aside from being able to add Tasks and Reports, they can also add 1-to-1s and Objectives.

 

HR can:

View content that is made visible to them.

View, add, edit, and delete Tasks - and assign these Tasks to other users.

View their own assessments (Quizzes, Exercises, and Scoring rubrics).

View, add, edit, and delete Reports.

View and contribute to all 1-to-1s.

Add, edit, and delete all 1-to-1s.

View, add, edit, and delete Objectives.

View other users, teams (including standard hierachy teams, that are set as Secret), and groups.

Add, edit, and delete users, teams, and groups.

Manage CPD module (allowing companies to easily decentralise responsibility for managing CPD)

HR cannot:

Add, edit, or delete content.

Add, edit, or delete assessments.

Login as other users.

Change the page design, settings, or integrations.

Make, approve, or update budget requests.

 

This role has very advanced permissions and can do almost anything on the site. ‘Admins’ have full visibility over all content on the site, including: all learning content (Items, Learnlists, etc.), all reports and reporting, all 1-to-1 data, and all other areas of the platform. 

 

Admin can:

View their own team/group, and the employee directory (if turned on for their company).

View, add, edit and delete content, tasks, assessments, reports, users, 1-to-1s' and objectives.

Change the page settings.

View the Activity log, People log, Dashboard, and Saved Reports.

Contribute to 1-to-1s.

Login as other users (Optional - can be toggled off).

Admin cannot:

Make, approve or update budget requests.

If you have toggled off Admins' ability to view/add/edit/delete users, then they will not be able to do these actions either.

 

This role has the most advanced permissions. They can carry out any action on the site.

 

Owners can do everything

View, add, edit, and delete Content, Tasks, Assessments, Reports, Objectives, and Users.

View the Activity log, People log, Dashboard, Saved Reports, Teams/Groups, and Employee directory.

View, contribute to, add, edit, and delete 1-2-1s.

Change the page design, settings, and integrations.

Make, approve, and update teams’ and overall budget requests.

Login as Users.

 

How do I use roles?

There are a couple of ways to use roles:

  1. You can assign roles when adding new users to the platform:

Adding users via Manual Invite > Complete the system role page of the creator

 

Adding users via Bulk Invite > Include a system role column in CSV file

 

Adding users Via Integration > Make sure the role for each user is on the HR platform profile

2. You can also assign roles via the pathway:

Select People in the top navigation bar > Click on Individuals > [search for user] > Click on ellipsis > Select Edit details > Click on System Role.

 

As well as their own permissions, users can have additional permissions given to them via editing their profile (Select People in the top navigation bar > Click on Individuals > [search for user] > Select Edit details > Click on Team, Manager & Coach).

Team manager - Can be the user’s primary team manager or someone else

In addition to their main role (e.g. Learner, Curator, etc), if someone is a ‘Team' or ‘Group’ manager they will be granted extra permissions. This mainly involves being able to add content and assessments for members of their group or team (Parent Team) which includes any sub-teams that are below that team.

Managers can:

Assign and share content

Add Tasks

Provide feedback

View and manage assessments

Issue surveys

Set up objectives

View and manage 1-1s (including editing the ones they’ve created)

View all saved reports as well as, reports on assessment and content

Managers cannot:

Decide who is on the platform

Deactivate users

Change the page settings

 

Stand-in manager - Able to take on manager duties if the manager’s status is set to inactive

You can set up a stand-in manager to replace another manager if they are absent. 

For example: If a manager is on holiday, off sick, or absent from work for any other reason, then you can set a stand-in manager to stand in for them temporarily and they will have identical rights to the manager they're replacing.

Stand-in managers can:

Do everything a manager can do when the manager’s status is inactive.

  • A stand-in manager will get full manager rights when the original manager is listed as on a break.

  • A stand-in manager will have full access to the original manager's direct reports' information - so please use this with caution. 

  • The original manager will lose their rights while the stand-in is in place, and their rights will be restored to them once they're marked as active again.

  • Assigned surveys or 1-to-1s should be automatically passed to the stand-in manager:

    • If the original manager starts a 1-to-1 form with their direct report and has not completed it,  and a stand-in manager is activated, the answers will not be transferred, and the stand-in manager will now have to fill in the 1-to-1 instead.

    • If the original manager has completed their 1-to-1 form before becoming absent, their answers will remain.

    • The answers of the direct report will remain unaffected by any change of manager.

    • The stand-in manager can create observation Surveys and send them to users/teams managed.

    • Stand-in managers do have access to previous observations Surveys (answered by the original manager).

    • Observation Survey doesn't automatically pass on to the stand-in manager.

Stand-in managers cannot:

Decide who is on the platform

Deactivate users

Change the page settings

Coach - Able to manage only users that they are assigned to but can coach multiple users

In addition to their main role (e.g. Learner, Curator), if someone is a ‘Coach’ they will be granted extra permissions to help users develop. This mainly involves being able to add and view the content for users that they coach.

Coaches can:

Assign content

Provide feedback

Add Tasks and 1-to-1s

View assessments, all saved reports, reports on assessment, and content assigned to their users

Coaches cannot:

Decide who is on the platform

Deactivate users

Change the page settings

 

Related content