Email Notifications Reference

This article provides a comprehensive reference of all email notifications available in Learn Amp. Understanding these notifications helps you configure the right alerts for your organisation and troubleshoot any delivery issues.

Learn Amp sends email notifications across many platform activities. Here's the complete reference organised by category.

• Notification when someone completes an Activity

• Email when a Certificate is assigned to a user

• Activity digest for whole company

• Activity digest for specific teams

• Activity digest for specific users

• Reply received on an Exercise

• Exercise has been scored

• Exercise scored but not passed

• Exercise submission received

• Enrolment approved

• Event cancelled

• Attendance confirmed

• Enrolled in an Event

• Event information updated

• Event finalised

• Attendance overdue

• Application rejected

• Attendance requested

• Self-enrolment confirmation

• Unenrolled (self or by admin)

• Reminder 1 day before Event session

• Reminder X days before Event session

• Event session today

• Enrolled onto waitlist

• Joined the waitlist

• Content has expired

• Content expires in 7 days

• Content expires tomorrow

• Content has gone live

• Item pending approval

• Item has a review pending

• Key result marked at risk

• Key result deleted

• Key result status changed

• Key result updated

• Objective marked at risk

• Objective completed

• Objective deleted

• Objective due in a week

• Objective due today

• Key result deleted

• New Objective assigned

• Objective overdue

• Progress below expected

• 1-to-1 cancelled

• 1-to-1 completed

• Final reminder for reviewee

• Final reminder for reviewer

• Finalised notification for reviewee

• Finalised notification for reviewer

• 1-to-1 issued to reviewee

• 1-to-1 issued to reviewer

• Meeting due today

• Overdue notification for reviewee

• Overdue notification for reviewer

• Second reminder for reviewee

• Second reminder for reviewer

• Answer posted

• Question posted

• Content shared with you

• Survey due in a week

• Survey due tomorrow

• Survey overdue

• Survey spawned

• Task completed

• Task deadline updated

• Task due in 7 days

• Task due tomorrow

• New Task assigned

• Task overdue (daily reminders if Company Setting enabled)

• Task recurring soon

💡 Tip: Ticking "Do not send the user a new task notification email" only stops the initial assignment notification—reminder emails will still be sent unless disabled separately.

All users with an active Learn Amp account automatically receive email notifications for events relevant to their role. You do not need to do anything extra to get started.

To adjust which email notifications you receive, log in to your Learn Amp account and head to your notification preferences.

1. Click your profile avatar in the sidebar

2. Select Profile & Preferences

3. Navigate to the Notifications tab

4. Review which notifications are enabled or disabled

5. Toggle settings as needed—changes save automatically

Your notifications depend on three factors:

1. Company settings – Some notifications may be mandatory

2. Your personal preferences – Toggle categories on/off in your profile

3. Your account status – You must have 'Confirmed' status to receive notifications

Q: Can users opt out of certain notifications?
Yes. Users can manage their preferences via Profile & Preferences → Notifications. However, company-enabled critical notifications may override personal preferences.

Q: How do I stop all notifications for a specific task?
Use the "Do not notify" option in Advanced Task Settings for the initial notification, and ensure reminder settings are also disabled.

Q: Why aren't notification emails arriving?
Check the user's account status (must be 'Confirmed'), verify email address, check spam folders, and ensure SPF records are configured for your domain.

Q: Can I receive notifications in Microsoft Teams instead of email?
If your organisation has Microsoft Teams integration enabled and you're linked via Microsoft Entra ID, you'll automatically receive in-app notifications in Teams alongside email notifications.