Skill Rating Reminders

Overview

Skill rating reminders are a helpful way to prompt regular skill reflection and feedback across your organisation. Whether you're encouraging learners to self-assess or supporting managers in tracking team development, this feature helps keep skill data fresh and actionable.

Functionality Breakdown

What does the feature do?

• Sends automated email reminders to:

  • Learners – to rate their own skills

  • Managers – to rate the skills of their direct reports

• Allows admins to:

  • Choose start dates for each type of reminder

  • Set recurring cycles (e.g. monthly, quarterly)

  • Manage both learner and manager reminder types independently

Pre-requisites

To use skill rating reminders, you'll need:

• Skills feature enabled on your account (contact your Customer Success Manager)

• Skills created and assigned to users

• Manager relationships configured in team structure (for manager reminders)

Required User Roles

Quick Start Guide

Once skills are enabled for your company:

1. Access Settings

   • Click your profile image in the top navigation bar

   • Select Company Settings

   • Navigate to Learning Taxonomy → Skills Rating Reminders

2. Choose Reminder Types

   • Toggle on:

     • Learner reminders

     • Manager reminders

3. Set Start Dates

   • Choose when each reminder type should begin

4. Set Frequency

   • Choose how often reminders should go out

   • Common cycles: monthly or quarterly

5. Save Settings

   • Notifications will automatically trigger when the date and cycle rules are met

💡 Tip: Start with quarterly reminders to establish the habit, then consider moving to monthly once your team is comfortable with the process.

FAQs

Q: Who receives manager reminders?
Managers of direct reports (based on team setup and permissions) will receive reminders. This includes primary, override, and stand-in managers.

Q: Can I customise the content of the reminder emails?
Currently, the email content is standardised, but it includes a link that directs users to their Learn Amp skill rating page.

Q: What happens if a user has no skills assigned?
They won't receive a reminder. Reminders are only sent when users have skills in their profile that require rating.

Q: Can learners and managers have different reminder cycles?
Yes! You can configure separate start dates and frequencies for each role (learners and managers).

Q: Do reminders stop after one cycle?
No — once set, reminders continue based on the chosen cycle (e.g. every 3 months) until disabled or reconfigured.

Q: What if our company doesn't see this option?
Reach out to your Customer Success Manager to enable the skills feature for your account.

Q: What if we want to test this feature before rolling it out company-wide?
If you'd like to explore how skill reminders work before enabling them for your entire organisation, simply reach out to your Customer Success Manager. They can activate the skills feature on a test account, allowing you to safely trial the functionality and configuration options without affecting your live environment.

Troubleshooting