Published Apr 15

Skill Levels in Content Recommendations

Skill Levels in Content Recommendations

Skill levels help personalise the learning experience by matching content to a learner's current abilities and future goals. This article outlines what the feature does, who can use it, how to set it up, and answers common questions.


🔍 Core Features & Permissions

What does the feature do?

  • Allows Admins and Learning Designers to tag content with defined skill levels (e.g. Beginner, Intermediate, Advanced).

  • Enables the platform to recommend content based on:

    • A learner’s current skill levels.

    • Show content that is:

      • The user's level only

      • The user's level and above

      • Above the user's level

      • All levels, prioritising the user's level

  • Ensures learners aren’t recommended content that is too basic or already mastered.

  • Learners will have their content recommendations refreshed based on the setting selected in company settings whenever they progress to a higher skill level.


🚀 Quick-Start Guide

Tagging Content

  1. Ensure Skill Levels Are Enabled
    Check that your organisation has enabled the Skill Levels feature in Company Settings.

  2. Upload or Edit Content

    1. Upload content by clicking on the Add new button ( + ) in the top navigation bar.

    2. Edit content by navigating to the the Manage Items tab (via Learning content), locating the relevant piece of content via filters e.g. Title, clicking the three pips on the left-hand side of the Item and selecting Edit.

  3. Apply Skill Levels
    Use the skills selector to tag the content with one or more skill levels that match its difficulty.

  4. Save Changes
    Once saved, the content becomes eligible for personalised recommendations based on learner profiles.


For Learners: Receiving Recommendations

  1. Have Skill Levels Set
    Ensure your current skill levels are recorded and defined within your learner profile (manually or via roles).

  2. Visit the Recommended Feed
    Your content feed automatically displays items suited to your current level.

  3. Complete Content to Progress
    As you complete learning at your level, new content is suggested to help you advance to the next stage.


Frequently Asked Questions (FAQs)

Q: What if a learner hasn't defined their skill levels?
The platform can't personalise recommendations until skill levels are defined. Encourage learners or managers to set these.

Q: Can learners set their own skill goals?
Yes, learners can define future targets to guide their upskilling journey.

Q: Will learners be shown content they’ve already mastered?
No. Content tagged with levels below a learner’s current skill level is filtered out.

Q: Does completing content update the learner’s skill level?
Not automatically. Skill levels need to be updated separately by the learner or manager.


🛠️ Troubleshooting

Issue

Solution

Issue

Solution

Content not appearing in learner’s feed

Ensure content is tagged with skill levels and learner profiles have matching skills.

Learner sees irrelevant content

Check if their current skill level is outdated. Update it accordingly.

No content is being recommended

There may be no content tagged at the right skill level—check the content library.

Content tagged but not appearing in feed

Confirm skill levels are enabled and that the content is published and not restricted.

 

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