Define Proficiency Levels per Skill

Proficiency levels help learners and managers understand what each skill level means in the context of a specific skill. This feature allows Admins to define custom level descriptions for each skill, ensuring ratings are more accurate and meaningful.

🔍 Core Features & Permissions

What does the feature do?

• Allows Admins to set unique descriptions for each level of a skill (e.g. what "Level 3" means for "Communication" vs. "Project Management").

• Ensures learners and managers see tailored guidance when rating skills.

• Encourages more accurate self-assessments and manager ratings by providing clear, skill-specific benchmarks.

🚀 Quick-Start Guide

For Admins: Defining Proficiency Levels

1. Enable Skill Levels and Set a Rating Scale
   Ensure skill levels are active and a rating scale has been set.

2. Go to Skill Management
   Navigate to the Company Settings> Learning Taxonomy> Topics

3. Select a Skill
   Choose the skill you'd like to define level descriptions for.

4. Add or Update Proficiency Descriptions
   For each level in your rating scale, enter a description that reflects what capability looks like at that level for that specific skill.

5. Save Changes
   These descriptions are saved for that skill only and will be visible during ratings.

For Learners & Managers: Rating with Proficiency Descriptions

1. Open a Skill to Rate
   Access the skill rating modal via the My Skills page or a role comparison view.

2. View Level Descriptions
   Each level (e.g. Level 1–5) will have a custom description tailored to that skill.

3. Rate Based on the Description
   Use the guidance to choose the level that best reflects your (or your team member’s) actual capability.

❓ Frequently Asked Questions (FAQs)

Q: Can I use the same proficiency descriptions across all skills?
A: Yes, you can use the same descriptions across all skills if you prefer, however, these can be customised per skill, if desired (which would ensure clarity and accuracy.

Q: What happens if I don’t define custom levels for a skill?
A: The platform will fallback to the default, which may reduce rating accuracy.

Q: Can learners see these descriptions?
A: Yes. When they rate a skill, they see the level-specific descriptions defined by the admin.

Q: Are managers shown the same descriptions when rating a team member?
A: Yes. Managers see the same skill-specific level guidance as learners to ensure consistency.

Q: Can a level mean different things for different skills?
A: Yes. For example, Level 3 in "Data Analysis" may represent intermediate Excel knowledge, while Level 3 in "Leadership" might describe managing a small team.

🛠️ Troubleshooting