Activity Import

Overview

If you have learning completion data to migrate to Learn Amp, you can use the Activity Import to upload historical records in bulk. This populates your Activity Log with a complete history of who completed what and when—essential for maintaining continuity when migrating from another system.

What You Can Do

Import historical completion records from your previous LMS
Map activity to Items, Learnlists, Channels, Quizzes, and Events
Record start times, completion times, and scores
Create archived records for content not recreated in Learn Amp

CSV File Format

Required Fields

Field	Description

Field	Description
`Email`	User's email address (used to look up the user)
`Completed at`	Date/time of completion in `YYYY-MM-DD hh:mm:ss` format (UTC)

Identifying Content

Use one of these approaches:

Approach	Fields Required

Approach	Fields Required
By Source	`Source ID` + `Source Type` (recommended if content was imported)
By Title	`Title` + `Type`

Optional Fields

Field	Description

Field	Description
`Source ID`	Unique ID from your old system
`Source Type`	Identifier for content origin (e.g., old LMS name)
`Title`	Title of the learning content
`Type`	Content type: `Item`, `Channel`, `Learnlist`, `Quiz`, `Event` (default: `Item`)
`Started at`	Start date/time in `YYYY-MM-DD hh:mm:ss` format (UTC)
`Score`	Score out of 100
`Result`	`pass` or `fail`
`Total time`	Time to complete in seconds (whole number)

Import Process

Navigate to Settings → Company Settings → Imports → Activity
Click Start Import
Download the template if needed
Upload your CSV file
Map columns and review any errors
Choose whether to import archived records for unmatched content
Confirm the import

💡 Tip: Processing time varies depending on volume—large imports may take several minutes.

How Content Matching Works

Learn Amp matches activity records to content in this order:

Source ID + Source Type – Most reliable if your content was imported with these fields
Title + Type – Matches by content title (case-sensitive)

💡 Tip: Use Source ID and Source Type when possible—titles can change or have duplicates.

Archived Records

If your CSV includes activity for content that doesn't exist in Learn Amp:

You'll be asked whether to create archived records
Archived records appear in the Activity Log but aren't linked to playable content
Useful for preserving historical learning history without recreating old content

Import Order

When migrating to Learn Amp, follow this sequence:

Import content – Items, Learnlists, Channels
Import users – All user accounts
Import activity – Historical completion records

Activity import is last because it needs to match records to existing content and users.

Known Limitations

Limitation	Details

Limitation	Details
Add only	Activity imports only add new records—cannot update existing activity
No certificates	Imported activity doesn't award certificates retrospectively
No CPD points	Imported activity doesn't award CPD points retrospectively
Item level required	For Channel completion to calculate, import activity at Item level, not Learnlist level
Processing time	Large imports may take time; totals on Content log need additional time to refresh

Pre-requisites

Role Requirements

Only users with the Owner or Admin role can run Activity imports.

Before You Start

Users must exist in Learn Amp (matched by email)
Content must exist (or choose to create archived records)
Dates must be in YYYY-MM-DD hh:mm:ss format with UTC timezone

FAQs

Q: What data should I import?
Most organisations import completion records to maintain a historical view of learning activity. This populates the Activity Log and user learning histories.

Q: Where do I get the CSV data?
Export from your previous LMS or reporting platform. You may need to transform the data to match Learn Amp's format.

Q: Can I import activity for Events?
Yes, Events are supported. However, imported event activity doesn't create enrolments or award CPD points.

Q: What if I have errors in my CSV?
Learn Amp validates before import. You can choose to import valid rows and skip errors, or fix all issues and re-upload.

Q: Can I schedule Activity imports?
No—Activity imports are run manually through the Learn Amp interface.

Q: Why isn't my Channel completion showing correctly?
Activity must be imported at Item level. Importing only at Learnlist or Channel level won't update Channel completion percentages.