Custom Domain Names

Configuring a Custom Domain Name with your Learn Amp account

It is possible to set up your Learn Amp account with a Custom Domain.

So rather than https://youraccount.learnamp.com, you would set up something like https://learning.yourdomain.com

How to set up a Custom Domain

The process for setting up a Custom Domain is as follows:

You will need to make sure you register and own the domain name you want to use. Since the process varies, we recommend you contact customer support for your domain registrar if you need assistance with this step.
Once you have you domain registered, please send it over to us at Learn Amp
We will then email you some details and instructions to set up some DNS records. Essentially you will need:
1. a TXT record for pre-validation of the hostname
2. a TXT record for the SSL certificate validation
3. a CNAME record to point your Learn Amp subdomain
Let us know when you’ve applied the DNS records and we will finalise setup and manage the SSL certificate and renewals on your behalf.

Frequently Asked Questions

No. In fact your account will remain available permanently through your Learn Amp Subdomain.

Since May 2024, we have expanded the Account Switcher functionality to support customers using a custom domain with multiple subdomains.

The switcher can be used when subdomains are used for multiple Learn Amp accounts.

What does this mean in practice?

✔️ Works for:
- Custom Domain: example.com
- Subdomains: company1.example.com, company2.example.com
❌ Doesn't Work for:
- Custom Domains: company1.com, company2.com
  
  Unfortunately, the account switcher relies on both accounts being served from the same top-level Domain (i.e. http://learnamp.com ).

So you won't be able to switch between learnamp.com Subdomain, and your Custom Domain. This is a constraint of how browsers and cookies work. However, as mentioned above, you can still access your account via your learnamp.com Subdomain. So, we recommend administrators who need to switch between accounts, do so on learnamp.com but directing your users to only access the account via the Custom Domain.

Yes. By default emails from Learn Amp are sent from no-reply@notifications.learnamp.com. This can be changed, to something like no-reply@learningnotifications.yourdomain.com.

The sending domain for email notifications will most likely need to be on a different subdomain to your custom domain. This is a constraint of DNS: If you have a CName record pointing at one server, you will need a different subdomain for MX/TXT records to configure email sending.

For example, if your custom domain is: http://learning.yourdomain.com then we would recommend you configure a no-reply email like: no-reply@notifications.learning.yourdomain.com, or no-reply@learningnotifications.yourdomain.com

Please let us know if you would like to configure a custom no-reply email and we will:

Add your domain as a trusted sender in our Mailgun account.
Provide you with the DNS records so that Mailgun can validate the domain as a trusted sender.